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Patient & Family Engagement – Advocacy

Declaration of Patient and Family Engagement in Patient Safety

The Declaration package consists of 4 documents:

> The Declaration

> Patient Values

> Principles of Partnerships

> Patient Rights and Responsibilities

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It's Safe to Ask

It’s Safe to Ask encourages patients and families to request the information they need in order to become active participants in their care. It includes easy-to-read materials for patients, as well as information kits for healthcare providers and organizations. Materials are available in 15 languages.

Health literacy is the ability to access, understand, evaluate, and communicate information needed to make healthcare decisions. Approximately 60% of adult Manitobans have low levels of health literacy. It’s Safe to Ask is intended to help improve people's health literacy.

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S.A.F.E. (Self Advocacy For Everyone) Toolkit

The healthcare system is complex. It can be scary to some people. Everyone has a role to play in the safety of patients. The S.A.F.E. Toolkit has information, tips and resources that can help people learn to be more involved in their healthcare. It consists of key patient safety topics in summary and full version formats, and a Leader’s Guide for health care providers and community leaders.

Two video series supplement the S.A.F.E. Toolkit. The first is the S.A.F.E. Toolkit DVD Series, a series of animated videos based on topics in the S.A.F.E. Toolkit. The second is Better Ways: Finding Your Voice in Healthcare, a series of 60 second skits that demonstrate the most common questions from our S.A.F.E. Toolkit.

Call us at 204-927-6477 or email if you wish to order these videos.

One of the best ways for the public to promote patient safety is to be involved in their healthcare. A new MIPS resource, that complements our It’s Safe to Ask family of resources, helps people do this. My Health Plan includes templates and resources for the public to create their own health plan, such as recording family history, emotional and mental health, health habits, appointments, referrals and consultations.  Health plans can be kept electronically or printed and stored in a binder. We included sections to keep copies of our It’s Safe to Ask brochure and medication card. My Health Plan helps people keep up to date and up to speed on their healthcare journey.

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My Patient Advocate Agreement

The agreement is for people who wish to appoint a person(s) to speak up and act on their behalf.

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   > English    > French

Fillable versions – Download and save template first before filling in your information.

My Patient Advocate Agreement promotional poster

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Learn to be Safe – Patient Safety Videos

These are five short videos with important patient safety messages. Click on each title below to view or order a DVD with all the videos.

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Choosing Wisely

“Choosing Wisely” is a campaign to help healthcare providers and patients talk about what tests, treatments and procedures are: supported by research, free from harm, truly necessary, and right for patients.

Choosing Wisely Canada has many patient-friendly materials. Many of the resources are meant to help patients learn about medications, as well as what patients can do to improve their own health.

Choosing Wisely has also recently launched a new communication resource, the toolkit Time to Talk: Encouraging Serious Illness Conversations. The toolkit encourages conversations between clinicians and patients with serious or progressive illnesses. Taking the time to talk can help to avoid potentially harmful or overly aggressive tests and treatments that may not align with a patient’s goals and wishes.

Virtual Healthcare

Virtual healthcare is new to most of us. To help you prepare for and make the most of your virtual visits, the Canadian Patient Safety Institute (now Healthcare Excellence Canada) and the Canadian Medical Association (CMA) developed several resources. On CPSI’s website you can find two virtual care checklists, Preparing for a virtual visit and During your virtual visit, as well as a ‘How to make the most of your virtual visit’ infographic. The CMA also created a Virtual Care Guide for Patients.